1. Information We Collect

We may collect the following categories of personal data:

  • Information you provide: your name, company name, job title, email address, telephone number and any information included in an enquiry, contact form or other communication.
  • Technical and usage information: IP address, browser type, device information, operating system, pages visited, referring website, date and time of access and similar website activity.
  • Cookie information: information collected through cookies or similar technologies, where these are used on our website.

Please provide only the personal data necessary for your enquiry and do not submit sensitive personal information through the website.

2. How We Use Personal Data

We may use personal data to:

  • respond to enquiries and provide requested product or technical information;
  • communicate with customers, prospective customers, suppliers and other business contacts;
  • evaluate business, product and partnership opportunities;
  • operate, maintain, secure and improve our website;
  • understand website usage and performance;
  • send relevant business or marketing communications where permitted and subject to your choices;
  • prevent fraud, misuse and security incidents; and
  • comply with legal and regulatory obligations.

We process personal data for lawful purposes, including with your consent, to respond to information you voluntarily provide, to support legitimate business activities and to comply with applicable law.

3. Cookies and Similar Technologies

Our website may use essential cookies required for website operation and, where enabled, analytics or performance cookies that help us understand how visitors use the website.

You can control cookies through your browser settings and, where available, through the cookie preference tool on our website. Disabling certain cookies may affect website functionality.

4. How We Share Personal Data

We may share personal data, when necessary, with:

  • service providers supporting website hosting, information technology, security, analytics, communications or customer management;
  • our affiliates or group companies where required to respond to an enquiry or support our business operations;
  • professional advisers, auditors and insurers;
  • government authorities, regulators, courts or law-enforcement agencies when required by law; and
  • a successor organisation in connection with a merger, restructuring, acquisition or transfer of business assets.

Service providers are authorised to process personal data only for the services they provide to us and are expected to protect it appropriately.

5. International Data Transfers

Some service providers may process personal data outside India. Where this occurs, we take reasonable steps to ensure that the transfer and processing are handled in accordance with applicable data-protection law and appropriate safeguards.

6. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, maintain business records, resolve disputes, enforce agreements and meet legal, regulatory or security requirements. Data that is no longer required will be deleted or anonymised, subject to applicable law.

7. Data Security

We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, disclosure, alteration, loss or misuse. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Rights and Choices

Subject to applicable law, you may have the right to:

  • request information about the personal data we process about you;
  • request correction, completion or updating of inaccurate personal data;
  • request erasure of personal data that is no longer required;
  • withdraw consent where processing is based on consent;
  • opt out of marketing communications;
  • raise a grievance regarding our processing of your personal data; and
  • nominate another individual to exercise your rights in circumstances permitted by law.

To exercise these rights, contact us using the details below. We may request reasonable information to verify your identity before responding. If your concern is not resolved through our grievance process, you may have the right to approach the Data Protection Board of India in accordance with applicable law.

9. Children’s Privacy

Our website and services are intended for business users and are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children through the website. If you believe a child has submitted personal data to us, please contact us so that we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal data.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, business practices or legal requirements. The revised policy will be posted on this page with an updated effective date.

12. Contact and Grievance Redressal

For privacy questions, requests or grievances, contact:

Privacy Contact
Resil Deep Materials
IVth Phase, Plot No. 53–57, Off Jigani Road
KIADB Industrial Area, Yerandahalli
Bommasandra, Bengaluru, Karnataka 560099, India
Email: info@resildeep.com